Description

 

RTR Pilates is expanding! At RTR Pilates, we’ve built a reputation as the DMV’s gold standard for contemporary reformer Pilates by putting community at the heart of everything we do. We are bringing this premier boutique experience to the Philadelphia area and are looking for a high-energy, sales-driven Founding Studio Manager to lead our market entry. We foster an environment where wellness meets community, dedicated to empowering individuals to achieve their fitness goals while building lasting relationships.

As the Founding Studio Manager, you will be the face of our expansion, responsible for driving presales and generating local momentum. This position is designed for a high-performer who wants to prove their leadership and is intended to transition into the General Manager, overseeing total studio operations and a future Assistant General Manager. We are looking for someone who genuinely loves to help others and is ready to achieve something great with us.

Pre-Open & Launch Phase

Your primary objective is to hit membership targets before Grand Opening Day (planned for early August). You will act as the local lead, reporting to the Regional Manager while being the primary driver of growth on the ground.

The Evolution of Your Role

Phase 1: The Build (Now – August) Your primary objective is to hit membership targets before Grand Opening Day. You are the face of RTR in a brand new market.

• The First Voice: Complete intensive training in DC to become the lead Founding Instructor for the Philly market.
• Presales Leadership & Revenue Generation: Execute the “Founding Member” sales strategy to hit pre-launch capacity goals.
• Manage the full sales funnel: proactively capturing leads, conducting outreach, and converting prospects into committed members.
• Host “Pop-Up” events and info sessions across Philly to build a robust waitlist.
• Market Development & Grassroots Marketing:
• Identify and secure local partnerships with complementary businesses (cafes, athletic wear, wellness centers).
• Lead local flyering, street team efforts, and community networking to establish brand presence.
• Contribute social media content to create hype and engagement.
• Studio Building & Operational Readiness:
• On-site liaison for the Director of Operations to ensure build-out and equipment installation are timely and aligned with standards.
• Coordinate with contractors and vendors to ensure the studio is “RTR Brand Ready” for opening day.

Phase 2: The Run (August & Beyond) Once the doors open, your focus shifts to studio excellence and scaling. Each GM may manage 2-4 studios, and a team of Lead Instructors and Assistant General Managers.

•  Execute Sales Strategy to Drive Revenue
• Drive top-line revenue: Set and execute monthly sales targets for each location
• Audit the funnel: track Leads ? Intros ? Memberships to identify & resolve drop-off
• Collaborate with marketing to ensure lead flow meets growth targets
• Execute and track localized strategies (promos, events) to hit budget goals
• Operational Excellence
• Brand Consistency: Conduct bi-weekly facility audits to ensure cleanliness and brand standards
• Schedule consistency and reliability: ensure full coverage while maximizing profitability
• Enforce company policies consistently to mitigate risk
• Client Experience & Product Quality
• Regular presence in studios to set the instruction standard and connect with members
• Quality Control: Evaluate instructor performance through class attendance
• Retention: Monitor churn rates and lead “save strategies” for at-risk members
• Handle high-level member escalation.

Requirements

Requirements:

• The “Builder” Mindset: You are a self-starter who thrives in an unstructured, “startup” environment. You don’t wait for instructions; you find opportunities.
• Sales Grit: Proven experience in sales, hitting quotas, or brand ambassador work. You are comfortable “pounding the pavement” to find new members.
• Travel Availability: Ability to travel to the Washington D.C./DMV area for 2–4 weeks of intensive initial training to learn the RTR methodology and operational systems.
• Schedule Flexibility: As a launch role, this requires a “whatever it takes” schedule, including early mornings, weekends, and evening community events.
• Background check: Employment at RTR depends on successfully completing a background check.

Traits & Characteristics:

• Fitness experience preferred. Will be trained to teach RTR-style reformer Pilates.
• Expansion-Minded: You aren’t looking for a steady “desk job”; you want to grow a market and earn a promotion to General Manager.
• Local Expert: You know Philadelphia, you love the community, and you know exactly where our target clients hang out.
• Resilient & Adaptable: You can handle the pivots and challenges that come with a new construction project and a new market entry.

Compensation & Benefits

• Base Salary: $42-48k (through August or opening) Class Compensation: $40-50/piece based on experience & RTR training
• Launch Bonus: Commission/bonus structure tied directly to presale performance and grand opening targets.
• Benefits: Health Insurance (medical, dental, & vision), 401K, and 11 days PTO + 8 Holidays.
• Growth: Clear path to General Manager ($72K+ base) contingent upon successful achievement of metrics and a 90-day performance review.

 

Assistant General Manager

RTR Pilates  |  Reports to General Manager

RTR Pilates is the standard of excellence in contemporary reformer Pilates, serving as the premier boutique studio in the Maryland and Virginia area. Rooted in the belief that positivity thrives through meaningful connections, we foster an environment where wellness meets community. Our studio is dedicated to empowering individuals to achieve their fitness goals while building lasting relationships and spreading joy along the way. RTR Pilates is a place to thrive — join us!

The Assistant General Manager supports the day-to-day operations of their studio and is a driving force behind studio growth, an exceptional client experience, and community connection. The AGM owns grassroots marketing and community outreach for their studio, leads membership relations through the RTR Hospitality Way, and upholds the RTR brand standard. The AGM also teaches  8-12 in-person Pilates classes per week (additional classes may be required based on the needs of the schedule).

Major Roles

1. In-Studio Presence & Daily Coverage

• Four days per week in-studio, cycling with the General Manager’s schedule to guarantee that a manager is present and working the studio every day.
• Weekly schedule includes a mix of coverage: one early morning, one mid-day, one evening, and one weekend shift.
• Daily coverage of Axle (CRM) and the studio info box — all Axle messages, texts, and calls are answered daily; every lead and member inquiry receives a timely, professional, solution-oriented response.
• Works AGM-owned Axle buckets each day.

2. Grassroots Marketing & Community Outreach

• Present at all grassroots events for their studio; the General Manager covers any event that falls on the AGM’s day off.
• Executes a minimum of two lead generating (external) events per quarter and one in-studio member event per quarter.
• Four partnership touchpoint outreaches per week — a scorecard metric reviewed weekly with the General Manager.
• Inputs every partnership contact into the pod partnership spreadsheet and keeps the grassroots marketing spreadsheet up to date.
• Captures and sources dynamic content during studio events, supplying the social media team with high-engagement assets that drive leads and enhance local brand awareness.

3. Operational Support & GM Partnership

• Assists the General Manager with the sales funnel (Leads ? Intros ? Memberships), identifying conversion gaps and executing localized initiatives to exceed monthly revenue and budget targets.
• Oversees studio readiness — managing retail and supply inventory and ensuring all reformer equipment is maintained to the highest safety and aesthetic standards.

4. Instruction & Quality Control

• Leads by example, teaching classes as needed. Classes require high-energy, brand-consistent in-studio reformer classes, open houses or workshops per week.
• Partners with the GM on regular instructor evaluations and actionable feedback, ensuring the RTR Instruction Standard is delivered consistently.

5. Client Relations & Retention — The RTR Hospitality Way

• Serves as the primary lead for the studio’s communication hubs (email and CRM), delivering the RTR Hospitality Way in every interaction.
• Supports the GM in monitoring churn data and executes member-save strategies to re-engage at-risk clients and build long-term loyalty.

6. Culture Ambassador

• Champions RTR’s mission and core values, fostering an inclusive, high-energy environment for staff and clients while ensuring strict adherence to brand standards and studio culture.

7. Presale & New Location Support

• Supports presales for new locations opening within their pod — executing grassroots marketing blitzes, community partnerships, and local events in the new market.
• Works presale leads in Axle – assists to staff pop-ups, and launch events as scheduled.
• Helps establish the RTR Hospitality Way and brand standard from a new studio’s first day.

Accountability

• Reports to the General Manager, who holds the AGM accountable to weekly scorecard metrics — including partnership touchpoints, event execution, and spreadsheet upkeep.

Requirements

• Fitness teaching experience preferred; client relations experience a plus.
• Genuine passion for fitness and a solid understanding of industry trends.
• Desire to learn fitness software, analytics, and financial acumen in preparation for a GM role.
• Ability to work on-site at managed locations within the DMV (District, Maryland, Virginia) area.
• Schedule flexibility t o meet the needs of the community, including early mornings, evenings, and weekends for class instruction, events, and studio coverage.
• Employment is contingent upon successfully completing a background check.

Compensation & Benefits

• Base salary: $48,000-$52,000, plus compensation for teaching 8-12 classes weekly and an estimated monthly revenue share bonus.
• Health insurance (medical, dental, and vision).
• 401K.
• 11 PTO days per year and 8 floating holidays.

 

Assistant General Manager

RTR Pilates  |  Reports to General Manager

RTR Pilates is the standard of excellence in contemporary reformer Pilates, serving as the premier boutique studio in the Maryland and Virginia area. Rooted in the belief that positivity thrives through meaningful connections, we foster an environment where wellness meets community. Our studio is dedicated to empowering individuals to achieve their fitness goals while building lasting relationships and spreading joy along the way. RTR Pilates is a place to thrive — join us!

The Assistant General Manager supports the day-to-day operations of their studio and is a driving force behind studio growth, an exceptional client experience, and community connection. The AGM owns grassroots marketing and community outreach for their studio, leads membership relations through the RTR Hospitality Way, and upholds the RTR brand standard. The AGM also teaches 8-12 in-person Pilates classes per week (additional classes may be required based on the needs of the schedule).

Major Roles

1. In-Studio Presence & Daily Coverage

• Four days per week in-studio, cycling with the General Manager’s schedule to guarantee that a manager is present and working the studio every day.
• Weekly schedule includes a mix of coverage: one early morning, one mid-day, one evening, and one weekend shift.
• Daily coverage of Axle (CRM) and the studio info box — all Axle messages, texts, and calls are answered daily; every lead and member inquiry receives a timely, professional, solution-oriented response.
• Works AGM-owned Axle buckets each day.

2. Grassroots Marketing & Community Outreach

• Present at all grassroots events for their studio; the General Manager covers any event that falls on the AGM’s day off.
• Executes a minimum of two lead generating (external) events per quarter and one in-studio member event per quarter.
• Four partnership touchpoint outreaches per week — a scorecard metric reviewed weekly with the General Manager.
• Inputs every partnership contact into the pod partnership spreadsheet and keeps the grassroots marketing spreadsheet up to date.
• Captures and sources dynamic content during studio events, supplying the social media team with high-engagement assets that drive leads and enhance local brand awareness.

3. Operational Support & GM Partnership

• Assists the General Manager with the sales funnel (Leads ? Intros ? Memberships), identifying conversion gaps and executing localized initiatives to exceed monthly revenue and budget targets.
• Oversees studio readiness — managing retail and supply inventory and ensuring all reformer equipment is maintained to the highest safety and aesthetic standards.

4. Instruction & Quality Control

• Leads by example, teaching classes as needed. Classes require high-energy, brand-consistent in-studio reformer classes, open houses or workshops per week.
• Partners with the GM on regular instructor evaluations and actionable feedback, ensuring the RTR Instruction Standard is delivered consistently.

5. Client Relations & Retention — The RTR Hospitality Way

• Serves as the primary lead for the studio’s communication hubs (email and CRM), delivering the RTR Hospitality Way in every interaction.
• Supports the GM in monitoring churn data and executes member-save strategies to re-engage at-risk clients and build long-term loyalty.

6. Culture Ambassador

• Champions RTR’s mission and core values, fostering an inclusive, high-energy environment for staff and clients while ensuring strict adherence to brand standards and studio culture.

7. Presale & New Location Support

• Supports presales for new locations opening within their pod — executing grassroots marketing blitzes, community partnerships, and local events in the new market.
• Works presale leads in Axle – assists to staff pop-ups, and launch events as scheduled.
• Helps establish the RTR Hospitality Way and brand standard from a new studio’s first day.

Accountability

• Reports to the General Manager, who holds the AGM accountable to weekly scorecard metrics — including partnership touchpoints, event execution, and spreadsheet upkeep.

Requirements

• Fitness teaching experience preferred; client relations experience a plus.
• Genuine passion for fitness and a solid understanding of industry trends.
• Desire to learn fitness software, analytics, and financial acumen in preparation for a GM role.
• Ability to work on-site at managed locations within the DMV (District, Maryland, Virginia) area.
• Schedule flexibility t o meet the needs of the community, including early mornings, evenings, and weekends for class instruction, events, and studio coverage.
• Employment is contingent upon successfully completing a background check.

Compensation & Benefits

• Base salary: $48,000-$52,000, plus compensation for teaching 8-12 classes weekly and an estimated monthly revenue share bonus.
• Health insurance (medical, dental, and vision).
• 401K.
• 11 PTO days per year and 8 floating holidays.

 

Assistant General Manager

RTR Pilates  |  Reports to General Manager

RTR Pilates is the standard of excellence in contemporary reformer Pilates, serving as the premier boutique studio in the Maryland and Virginia area. Rooted in the belief that positivity thrives through meaningful connections, we foster an environment where wellness meets community. Our studio is dedicated to empowering individuals to achieve their fitness goals while building lasting relationships and spreading joy along the way. RTR Pilates is a place to thrive — join us!

The Assistant General Manager supports the day-to-day operations of their studio and is a driving force behind studio growth, an exceptional client experience, and community connection. The AGM owns grassroots marketing and community outreach for their studio, leads membership relations through the RTR Hospitality Way, and upholds the RTR brand standard. The AGM also teaches 8-12 in-person Pilates classes per week (additional classes may be required based on the needs of the schedule).

Major Roles

1. In-Studio Presence & Daily Coverage

• Four days per week in-studio, cycling with the General Manager’s schedule to guarantee that a manager is present and working the studio every day.
• Weekly schedule includes a mix of coverage: one early morning, one mid-day, one evening, and one weekend shift.
• Daily coverage of Axle (CRM) and the studio info box — all Axle messages, texts, and calls are answered daily; every lead and member inquiry receives a timely, professional, solution-oriented response.
• Works AGM-owned Axle buckets each day.

2. Grassroots Marketing & Community Outreach

• Present at all grassroots events for their studio; the General Manager covers any event that falls on the AGM’s day off.
• Executes a minimum of two lead generating (external) events per quarter and one in-studio member event per quarter.
• Four partnership touchpoint outreaches per week — a scorecard metric reviewed weekly with the General Manager.
• Inputs every partnership contact into the pod partnership spreadsheet and keeps the grassroots marketing spreadsheet up to date.
• Captures and sources dynamic content during studio events, supplying the social media team with high-engagement assets that drive leads and enhance local brand awareness.

3. Operational Support & GM Partnership

• Assists the General Manager with the sales funnel (Leads ? Intros ? Memberships), identifying conversion gaps and executing localized initiatives to exceed monthly revenue and budget targets.
• Oversees studio readiness — managing retail and supply inventory and ensuring all reformer equipment is maintained to the highest safety and aesthetic standards.

4. Instruction & Quality Control

• Leads by example, teaching classes as needed. Classes require high-energy, brand-consistent in-studio reformer classes, open houses or workshops per week.
• Partners with the GM on regular instructor evaluations and actionable feedback, ensuring the RTR Instruction Standard is delivered consistently.

5. Client Relations & Retention — The RTR Hospitality Way

• Serves as the primary lead for the studio’s communication hubs (email and CRM), delivering the RTR Hospitality Way in every interaction.
• Supports the GM in monitoring churn data and executes member-save strategies to re-engage at-risk clients and build long-term loyalty.

6. Culture Ambassador

• Champions RTR’s mission and core values, fostering an inclusive, high-energy environment for staff and clients while ensuring strict adherence to brand standards and studio culture.

7. Presale & New Location Support

• Supports presales for new locations opening within their pod — executing grassroots marketing blitzes, community partnerships, and local events in the new market.
• Works presale leads in Axle – assists to staff pop-ups, and launch events as scheduled.
• Helps establish the RTR Hospitality Way and brand standard from a new studio’s first day.

Accountability

• Reports to the General Manager, who holds the AGM accountable to weekly scorecard metrics — including partnership touchpoints, event execution, and spreadsheet upkeep.

 

Requirements

• Fitness teaching experience preferred; client relations experience a plus.
• Genuine passion for fitness and a solid understanding of industry trends.
• Desire to learn fitness software, analytics, and financial acumen in preparation for a GM role.
• Ability to work on-site at managed locations within the DMV (District, Maryland, Virginia) area.
• Schedule flexibility to meet the needs of the community, including early mornings, evenings, and weekends for class instruction, events, and studio coverage.
• Employment is contingent upon successfully completing a background check.

Compensation & Benefits

• Base salary: $$48,000-$52,000, plus compensation for teaching 8-12 classes weekly and an estimated monthly revenue share bonus.
• Health insurance (medical, dental, and vision).
• 401K.
• 11 PTO days per year and 8 floating holidays.