We’re sorry to see you go.

Membership Termination

Please be sure to read through all the guidelines and restrictions before submitting your request.

1) You can cancel your membership anytime after your initial 3-month commitment with 30 days notice prior to your next bill date.

2) Please note that we require 30 days’ notice prior to your next billing date. For example, if your billing date is the 15th of each month and you’d like to cancel by November 15th, then your request for termination must be submitted no later than October 15th.

3) Requests submitted less than 30 days prior to the next billing date will be honored for the following billing cycle

Please email info@rtrpilates.com with the following information:

Name

Email address associated with the RTR Pilates account

Phone number

Billing date (to locate your billing date online: login to your RTR Profile and under “My Info” click “Account Details” there you will see your current membership and the expiration date is your billing date. On the RTR App go to profile and under passes you’ll see your active membership- the expiration date is your billing date)

Cancellation Date

Reason for cancellation