With winter weather just around the corner, please take a moment to review RTR Pilates' inclement weather policies.
The safety of our clients and Pilates instructors is our number one concern; if we cancel Pilates classes, it is in the interest of keeping everyone safe!
We do not follow any school district's cancellation policy. RTR Pilates makes a studio-by-studio, class-by-class decision.
If we decide to hold Pilates classes, the standard cancellation and no-show policies DO still apply. Please visit our FAQ Page if you need a reminder of what these policies entail. When in doubt, cancel your Pilates class! If your Pilates class is still on the schedule but you do not feel comfortable traveling to the studio, please cancel your reservation online in order to avoid late-cancel and/or no-show penalties. If our Pilates classes are canceled, we will do our best to give as much notice as possible.
The best and most accurate way to determine if Pilates classes are canceled is to check the MindBody Online Schedule via the web or the RTR Pilates mobile app. The Pilates schedule is updated immediately as decisions are made. If a class is still listed on the schedule, then as of that moment we are still planning to hold the class.
You will also receive an email notification from us if your class has been canceled (please check your settings within your RTR Pilates profile to ensure you are opted-in to receive our notifications!).
Please do not hesitate to reach out to us at info@RTRpilates.com if you have any questions regarding these policies.
Stay safe and warm this winter!